Warehouse & B2B Storage

No lock-in. We offer weekly rolling contracts, though monthly and annual rates are significantly lower.

Yes, our partners can arrange same-day or next-day delivery from the facility to your customers.

Warehouse pricing for businesses depends on the space required, whether that is a pallet position or a dedicated bay, along with how often goods move in and out. Flexible weekly rolling plans are available alongside monthly and annual rates, with longer commitments priced more favourably per month. Since business storage needs vary so much by SKU count and volume, your partner will assess your specific requirement and provide a written quote rather than a generic flat rate.

There is no strict minimum, and space can be allocated as a small pallet position for a limited number of SKUs up to a larger dedicated bay for higher volume businesses. This flexibility makes it practical for small businesses just starting to outsource storage as well as larger operations with established inventory needs. Share your approximate SKU count and volume when reaching out, and your partner will recommend an appropriately sized starting allocation.

Yes, a digital inventory catalogue is part of the standard warehouse service, letting you see stock levels, movement history, and location within the facility without needing to call and ask. This visibility is particularly useful for businesses managing multiple SKUs or coordinating between sales, fulfilment, and stock replenishment teams. Real-time or near real-time reporting means your business decisions are based on accurate current stock data rather than outdated manual counts.

Yes, pick-and-pack fulfilment is available for e-commerce and online businesses, meaning individual orders are picked from your stored inventory, packed, and prepared for dispatch as orders come in rather than requiring bulk pallet-level movement only. This is particularly useful for businesses that want to outsource the operational side of order fulfilment while keeping their own team focused on sales and customer service rather than warehouse logistics.

Yes, stored inventory is covered under insurance for damage, theft, and loss while it is at the facility, alongside 24/7 CCTV monitoring and access control as physical security measures. Coverage can be discussed based on your typical stored inventory value, which matters for businesses holding significant stock at any given time. Your partner will walk through the specific coverage terms when setting up your warehouse arrangement.

Yes, warehouse allocations are designed to be flexible, so you can request additional pallet positions or bay space as your inventory volume grows, without needing to renegotiate an entirely new contract. Since there is no long-term lock-in, scaling down during slower periods is equally straightforward. This flexibility is one of the main reasons growing businesses prefer managed warehousing over committing to a fixed-size space upfront.

Yes, stock reports reflecting current inventory levels are available through the digital catalogue system, giving you an accurate picture of what is in the facility at any given time rather than relying on periodic manual counts. This is especially valuable during high-demand periods when stock is moving quickly and accuracy matters for avoiding overselling or stockouts. Reports can typically be pulled whenever needed rather than waiting for a scheduled update.

Warehouse facilities operate with 24/7 CCTV surveillance and controlled access, so only authorised personnel can enter storage areas. Goods are received, counted, and logged into the digital inventory system upon arrival, creating an accountable record from the moment stock enters the facility. Combined with insurance coverage, this gives businesses a monitored, documented environment for inventory rather than relying on an informal or unmonitored storage arrangement.

Availability of climate-controlled or temperature-sensitive storage depends on the specific facility, so mention this requirement clearly when discussing your warehouse needs. Standard dry goods and general merchandise are well suited to typical warehouse storage, while perishable or highly temperature-sensitive products may need a specialised facility. Your partner can confirm whether a suitable option is available in your city before you commit to a storage arrangement.

Inbound goods are typically received, counted, and logged into the digital inventory system within a day or two of arrival, depending on shipment size and complexity. Larger bulk inbound shipments with many SKUs naturally take a little longer to fully catalogue than a small, simple delivery. Your partner can give you a more specific timeline based on your expected shipment size when you set up the arrangement.

Returns processing can be arranged as part of a broader warehouse and fulfilment relationship, where returned items are received back into the facility, inspected, and either restocked or flagged depending on condition. This is worth discussing specifically with your partner if returns are a significant part of your business, since the process and any related fees are typically set up as part of your overall service agreement rather than assumed by default.

Warehouse space is typically allocated per business as a dedicated bay or pallet zone, rather than pooling inventory from multiple unrelated businesses together, which keeps your stock clearly separated and accountable. This dedicated allocation approach makes inventory tracking and security simpler, since there is no ambiguity about which stock belongs to which business within the facility.

Yes, bulk inbound shipments are handled as standard, with the receiving team counting, inspecting, and cataloguing goods as they arrive, whether that is a single large delivery or ongoing regular shipments from your suppliers. Advance notice of a particularly large or complex inbound shipment helps the facility plan staffing and space accordingly, so it is worth flagging unusually large deliveries ahead of time rather than showing up unannounced.

Dispatch requests, whether for a full pallet or a pick-and-pack order, can be made through your account contact or the inventory system depending on how your arrangement is set up. Same-day or next-day dispatch is often possible depending on order complexity and facility scheduling. Setting up a regular dispatch pattern in advance, if your business has predictable order flow, generally results in faster and more consistent turnaround times.

In most cases, yes, though this depends on the specific facility and its visitor policies. If inspecting your stock in person matters to you, mention this when setting up your warehouse arrangement so a visit can be scheduled appropriately. For many businesses, the digital inventory catalogue and regular stock reports provide sufficient visibility without needing to visit in person on a routine basis.

Yes, trained labour for loading and unloading is included as part of the warehouse service, handling both inbound receiving and outbound dispatch without you needing to bring your own team to the facility. This includes proper handling of palletised goods and use of appropriate equipment for heavier items. Having this built into the service is part of what makes managed warehousing more hands-off than renting bare storage space alone.