How we vet
every partner
You're trusting a stranger with everything you own. Before any moving company can take a single lead on ShiftingHub, they clear the same five checks. No exceptions, no shortcuts.
- 01
Documents & GST verified
We confirm business registration, GST number and the owner's identity. A company that can't produce clean paperwork never makes it past this step.
- 02
Background & police check
Owners and their teams are background-verified. You're letting people into your home, so we make sure you know who they are.
- 03
In-person office & fleet audit
We visit the premises, inspect the vehicles and packing setup, and meet the team. Real operations, checked in person, not a listing on paper.
- 04
Published Google ratings
We sync each partner's public Google rating every day and publish it on their profile, whatever it says. A sustained slide puts a listing at risk.
- 05
Ongoing monitoring
We track every rating and complaint. Movers who fall below the standard are removed, so the network keeps getting stronger.
Vetting is only half of it
The checks let only good movers in. These protections stand behind every move you book with us.
Insured in transit
Your goods are covered against damage while they're on the move.
Help if something goes wrong
If a mover doesn't do what was agreed, our support team steps in and sorts it out.
Ratings, published and monitored
A mover who drops below the standard is removed, so the badge keeps its meaning.
Questions about our checks
- What does the Verified Partner badge actually mean?
- It means the partner has cleared all five steps above: document and GST verification, background and police checks, an in-person office and fleet audit, and a published Google rating, with ongoing monitoring after listing. The badge is never automatic.
- How many companies pass the checks?
- Most applicants don't make it. We turn away any company that fails document checks, can't pass an in-person audit, or doesn't hold the rating standard. A smaller, verified network is the whole point.
- What happens if a partner's rating drops?
- We watch every mover all the time. If a mover's Google rating drops or complaints pile up without a fix, they're removed.
- Are my goods protected during the move?
- Yes. Transit insurance covers your goods against damage on the way. If a mover doesn't do what was agreed, our support team steps in and sorts it out.
- Does it cost anything to get quotes?
- No. Getting and comparing quotes from verified movers is free, with no obligation to book.
Move with people you can trust
Compare quotes from verified partners and book with confidence. Free, no obligation.